FAQs

We prefer orders be placed at least 10 days in advance. This gives us time to prepare for your event and ensure that we have the product necessary to make your delivery or event amazing!

Our schedules fill quickly, especially during holidays and on weekends. Décor jobs often need more notice to allow time for designing and planning. We will make every effort to secure your date and time, however, any last minute requests will be subject to availability of product on-hand and schedule availability.

Contact us to check availability.

We accept payment via cash, money order, and most online payment options., such as Zelle, Venmo, Paypal & Cashapp.

Unfortunately, we do not accept personal checks.

Contact us if you have questions regarding payment methods. 

Yes, we do have a minimum order. Minimum order requirement for balloon decorating within our service area is $200, plus delivery charge (if applicable)

You most certainly can!

Even if you are not sure what balloon decorations you want but your event date and that you want to use our services, you can reserve the date with a $50 reservation fee. This fee is non-refundable, but it will be applied towards the decorations at your event.

Holidays and weekends tend to fill quickly, so the sooner you book your event the better

Contact us now to reserve the date. 

Bouquets/Celebration or Romances Packages

For these items we require 50% deposit at time of order, with the remaining balance due 24 hours before pick-up or delivery.

Balloon delivery charges vary based on a few factors; the distance to your event or delivery location from 601 OH 664 Logan, OH and the size of your event/delivery.

We currently service all of Hocking County and surrounding areas. When you request a quote, the delivery charges will be calculated and the amount will be included on your quote for you to review.

Any cancellation must be in writing or email. The deposit is refundable in full if written notification is received at least 14 days before the event. A portion of the deposit may be refundable, but can only be determined once a replacement booking is achieved and any direct costs for product or labor have been reimbursed.

Bouquets/Celebration and Romance packages require 50% deposit at time of booking with remaining due 24 hours in advance.

If payment is not received, we reserve the right to not show up to your event.

Please feel free to contact us if you have any additional questions.

INDOOR - Many air filled balloon designs can last week’s indoors! The longevity of the balloons will depend on the environmental conditions of the space. All of our helium balloons will float for at least 3 days if indoors, but typically much longer

OUTDOOR - We cannot guarantee that balloons will last any specific amount of time when used outdoor. The sun, heat, wind, rain, etc., affects the lifespan of the balloons.

Latex balloons are environmentally safe to use for balloon releases. Research has proven that helium latex balloons begin oxidation and deterioration as soon as they are inflated, continuing to decay once they’re released.

Hocking Hills Balloons uses 100% biodegradable balloons for all balloon releases. Studies have proven that once helium filled latex balloons are released, they lift upward of five miles, where the air is thin, which causes the balloons to expand to twice their normal. The cold air at this altitude then causes the balloons to freeze and burst into millions of pieces, scattering over miles as they fall back to the ground. These pieces decompose at the same rate as an oak leaf, around 45 days.

Balloon releases are a perfect way to show support or excitement.  Contact us today to order balloons to make for a memorable moment.

At this time, we do not rent helium tanks.

At this time, we do not inflate balloons from outside sources.

Yes! Contact us to discuss air-filled balloon options. Air-filled balloons will not float away and last longer than helium balloons.

We do not currently have a retail store.