FAQs

Balloon orders should be placed how far in advance?

We prefer orders be placed at least 10 days in advance. This gives us time to prepare for your event and ensure that we have the product necessary to make your delivery or event amazing!

Our schedules fill quickly, especially during holidays and on weekends. Décor jobs often need more notice to allow time for designing and planning. We will make every effort to secure your date and time, however, any last minute requests will be subject to availability of product on-hand and schedule availability.

What payment methods do you accept?

We accept payment via cash, money order, and most online payment options., such as Zelle, Venmo, Paypal & Cashapp.

Unfortunately, we do not accept personal checks.

Do you have a minimum order for balloon decorating?

Yes, we do have a minimum order. Minimum order requirement for balloon decorating within our service area is $200, plus delivery charge (if applicable)

Can I reserve an event date with you?

You most certainly can!

For event or lodging décor, we require 50% of the subtotal at booking with the remaining amount due seven days prior to your event. If event is booked within ten days of your event, we require full payment upon receipt of invoice.

If you are not sure what balloon decorations you want for your event but you want to use our services, you can reserve the date with a $100 reservation fee. This fee is non-refundable, but it will be applied towards the decorations at your event. The remaining balance will be due seven days prior to your event.

Holidays and weekends tend to fill quickly, so the sooner you book your event the better

What are your balloon delivery charges?

Balloon delivery charges vary based on a few factors; the distance to your event or delivery location from 601 OH 664 Logan, OH and the size of your event/delivery.

We currently service all of Hocking County and surrounding areas. When you request a quote, the delivery charges will be calculated and the amount will be included on your quote for you to review.

What is your Cancellation Policy?

Any cancellation must be in writing or email. The deposit is refundable in full if written notification is received at least 14 days before the event. After this period, the paid portions are refundable with the exception of any direct costs for product or labor.

FAQs Continued

How long do balloons last?

INDOOR - Many air filled balloon designs can last week’s indoors! The longevity of the balloons will depend on the environmental conditions of the space. All of our helium balloons will float for at least 3 days if indoors, but typically much longer

OUTDOOR - We cannot guarantee that balloons will last any specific amount of time when used outdoor. The sun, heat, wind, rain, etc., affects the lifespan of the balloons.

Balloon Releases

We do not provide balloons for this purpose.

Do you rent helium tanks?

At this time, we do not rent helium tanks.

Will you inflate balloons purchases somewhere else?

At this time, we do not inflate balloons from outside sources.

Can you provide non-latex décor?

Yes! We have non-latex options for balloon décor for latex sensitivity or allergy.

My venue will not allow helium balloons, can you still decorate?

Yes! Contact us to discuss air-filled balloon options. Air-filled balloons will not float away and last longer than helium balloons.

Do you have a retail store with regular hours of operation?

We do not currently have a retail store.